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Formal Format
Sender top-right, recipient left, underlined subject line. This is exactly how solicitors format correspondence. The format alone signals seriousness.
Exact Legislation
Housing Act 2004 s.213-215, Localism Act 2011 s.184, s.214(4) compensation up to 3x deposit. Exact section numbers, not vague references. Companies respond to this.
Hard Deadline
14 days. Not 'at your earliest convenience'. Specific date stated. Specific consequence stated. The recipient knows exactly what happens next if they ignore it.
Cold Tone
No emotional language. No 'I am extremely disappointed'. The facts and the law do the work. Professional detachment is far more threatening than anger.
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