A formal letter sets out the facts, the relevant UK law and a deadline.
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And what actually gets landlords, employers and companies to respond
An email from a tenant or consumer signals someone who doesn't know their rights. Easy to ignore, easy to delay.
A letter citing Housing Act 2004 s.214(4) — 'compensation up to 3x deposit' — signals someone who does know their rights. Much harder to ignore.
A formal 14-day deadline with a named consequence (County Court, Employment Tribunal) creates urgency a polite email never could.
Solicitor-style format — deposit dispute example
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Your letter gives them a clear deadline, usually 14 days, and a dated record of what you asked for.
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