A letter before claim and a draft particulars of claim, written around what happened, what you want and how the amount is worked out. Plus a Case Assessment of your claim. Delivered within 10 minutes as Word and PDF.
All in Word and PDF, emailed within 10 minutes.
| Step | What you do | When |
|---|---|---|
| 1 | Send the Letter Before Claim | Now |
| 2 | Wait for their reply | Usually 14 days in a straightforward case |
| 3 | If there's no reply or no agreement, start your claim online on GOV.UK using your draft particulars | After the reply period |
| 4 | Pay the court fee to the court | When you start the claim |
Before going to court, the court expects both sides to consider settling or another form of dispute resolution.
Paid to the court, not to us. Online and paper claims cost the same.
| Amount claimed | Court fee |
|---|---|
| Up to £300 | £35 |
| £300.01–£500 | £50 |
| £500.01–£1,000 | £70 |
| £1,000.01–£1,500 | £80 |
| £1,500.01–£3,000 | £115 |
| £3,000.01–£5,000 | £205 |
| £5,000.01–£10,000 | £455 |
Source: GOV.UK.
Money claims up to £10,000 in England & Wales, such as faulty goods, a service not done with reasonable care, money lent to someone, or a deposit or refund a trader won't return.
Personal injury, housing disrepair, claims in Scotland or Northern Ireland, or chasing a business's unpaid invoices.
Free revision if you reply within 24 hours of delivery. If the revision doesn't fix it, a full refund within 7 days of your order.
Small Claims Pack
Word + PDF within 10 minutes · £79