They took your money and stopped answering. Three formal documents to make your case.
Three documents, written around your contract and the specific defects — the formal notice of breach, the letter before action, and a draft particulars of claim ready for the county court. Delivered within 10 minutes as Word and PDF.
Free revision · Full refund within 7 days if the revision doesn't fix it
A solicitor's letter before action alone: £240–£420 inc. VAT* · £125 here for three
⚡ Delivered within 10 minutes🔒 Secure Stripe payment🔄 Free revision💰 Refund if a revision doesn't fix it🇬🇧 England & Wales
The law is already on your side. It just has to be put in writing properly.
Under the Consumer Rights Act 2015, work must be carried out with reasonable care and skill, within a reasonable time, and for a reasonable price. Where it is not, you can require the trader to put it right — and where they will not, or cannot do so without significant inconvenience to you, you can require a reduction in what you pay.
Most homeowners never get that far. Not because they are wrong, but because they do not know how to set it out, and a builder who is ignoring your calls is counting on exactly that.
What's Included — £125
Three documents, written from one brief so every figure reconciles across all three — which matters if this ends up in front of a judge. Each arrives as an editable Word file and a print-ready PDF.
1
Notice of Breach and Demand for Remedial Work
The work agreed, what was paid, and a dated schedule of every defect and unfinished item. Sets out your position under the Consumer Rights Act 2015 and gives a 14-day deadline to respond and a date to start putting it right.
2
Letter Before Action
For when the notice is ignored. An itemised calculation of the sum claimed, a statement that you intend to issue in the county court, and an invitation to resolve it without proceedings — because a court will ask whether you offered.
3
Particulars of Claim (Draft)
The court document itself, drafted and ready: numbered particulars, the terms relied on, the breaches, how your loss is calculated, a statement of truth, and a schedule of your evidence. Named correctly for a limited company or a sole trader — get that wrong and the claim does not work.
✓
Case Assessment and Action Plan — included
Delivered with your documents: the strength of each point, the exact date to send each document, how the trader may respond, and what to check before anything goes out.
All three documents you receive. Each one raises the stakes, and every figure reconciles across the set — which matters if a judge reads them.
All three documents are written from one brief, so every name, date and figure matches across the set. Sample content shown.
How It Works
1
Tell us what happened
Contract, payments, defects, evidence
2
We write all three
Consistent across every document
3
Send, then escalate
Six files in your inbox within 10 minutes
🛡️
Free revision, then refund
Not happy with your documents? We revise them free. Still not satisfied? Full refund within 7 days.
Questions
It changes what's on the record. A phone call leaves nothing behind. A dated notice that lists the defects, cites the law, sets a deadline and says what you'll do next is evidence a court can read later, and it's the step a court expects before a claim. If the deadline passes, the second document is ready, so each step is in hand before you need it.
Not necessarily. The court expects both sides to try to settle before a claim, and the first two documents give the trader a clear chance to put things right. If you do decide to file, the third document is a draft particulars of claim, so you're not starting from a blank page.
It matters a great deal, and we ask you on the order form. A limited company is named by its registered name and company number; a sole trader is named as the individual, trading as their business name. Naming the wrong defendant is one of the most common reasons a small claim fails, so if you are unsure we tell you exactly how to check at Companies House before you file.
A verbal agreement is still a binding contract, and the Consumer Rights Act still applies to it. The notice sets out the terms as you understood them and relies on the statutory implied terms, which apply whether or not anything was written down. Messages, quotes and bank transfers all help evidence what was agreed.
Where the trader will not put the work right, the cost of having it done properly is a normal head of loss. If you have a quote from another trader, give us the figure and it is itemised in the claim calculation. If you do not have one, we do not invent a number.
Sometimes, but not reliably. Trade body and redress scheme membership is voluntary and many traders belong to none — so we do not build the pack around a route that may not exist for your trader. The court route works regardless of membership, which is why the third document is a particulars of claim.
Every week you wait, he assumes you have given up.
Three documents. One brief. Delivered within 10 minutes.
Delivered within 10 minutes · Written assessment included
* Fixed fees for a solicitor's letter before action on published debt-recovery price lists, for undisputed claims of £501–£10,000, checked 10 October 2026: Palmers Solicitors £200 + VAT; Kingsley Smith £250 + VAT; Hunt & Coombs £350 + VAT. Each covers one letter before action; disputed claims are charged by the hour.
WriteForMe provides professional document writing services. We are not a law firm and do not provide legal advice. The documents are written for you to send and submit in your own name.